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Client Services

We are here to help.

Our client services team is available from Monday to Friday, 8 am – 8 pm Eastern Time. For urgent account matters, use our 24-hour telephone line.

1-800-572-7265 [email protected]
Green Animals Bank global reach

Our offices

New York — Headquarters
350 Fifth Avenue, Suite 4100
New York, NY 10118
Mon – Fri · 8 am – 6 pm ET
London — European Hub
1 Canada Square, Canary Wharf
London E14 5AB, United Kingdom
Mon – Fri · 8 am – 6 pm GMT
Amsterdam — EU Operations
Zuidas, Barbara Strozzilaan 201
1083 HN Amsterdam, Netherlands
Mon – Fri · 8 am – 6 pm CET

Other ways to reach us

Telephone
1-800-572-7265 (24 hrs)
Email
[email protected]
Lost & stolen cards
1-800-572-7266
Business banking
Corporate portal

Send us a message

We will respond within one business day.

Do not include your full card number or PIN in your message.
24 / 7
Telephone support
< 4 h
Average email response
1 day
Written complaint resolution
6
Regional offices

Green Animals Bank is a security training lab, not a real bank. It is a fictional brand created for hands-on web application security education, and the application is deliberately left with unpatched vulnerabilities so people can practise finding and fixing them. It is not a financial institution and is not affiliated with, endorsed by or impersonating any real organisation. Every customer, account, balance, card and transaction shown here is fabricated demo data — no real money and no real customer records exist — and anything submitted may be visible to other users and is wiped periodically. Please don't enter real credentials, card numbers or personal data.